Are You Ready To Scale Your DM Program?

You’ve got some DM experience under your belt and it’s paying off—good leads, strong conversions, ROI even better than you’d hoped. Congratulations, you’ve dipped your toe. Now it’s time to dive in. You’re ready to scale your program and reap the rewards of ongoing large-scale mailings.


Maximize DM Efficiency And Effectiveness

If you tested using one of the automated digital DM platforms, keep in mind that those platforms are built for speed and ease. In the rollout phase, it’s the test and learn strategies that will build on program success and take it to the next level. If you are plugging into a platform you may be missing out on a slew of strategies that can make a big difference in DM performance.


How We Scale With Clients

In the broadest sense, we are forever looking for slivers of light that can yield big dividends. Initial DM testing often yields hints of where the leverage lies in your program that can be missed if you’re depending on simple dashboard analytics.

We’ll develop scaling programs that dive into what you’ve done, plus add strategies based on experience with other clients and, importantly, new technology and data sources that are always becoming available.

Here are some of the program elements we look to test and track:

  • Target segmentation – Responder analyses and data appends
  • Modeling – in addition to demo and behavioral models, now social media models are benefitting many categories
  • Offers and CTAs – Different offers, offer values, and ways of positioning offers
  • Response curve – Analyzing early response for faster test reads
  • List testing – There is a constantly increasing trove of data sources
  • Messaging – From all new “control busting” creative to refreshing tired control packages
  • Formats – A new format can sometimes breathe life into a program

And there’s more. We never lack for testing options. Our focus is to plan the next set of tests we think are likely to move the needle on a client’s program.


Other Best Practices For Scaling DM

There are other benefits agencies bring to their client partners that may be overlooked, but can have major implications on a scaling program:

  • Ensuring tests are discrete, readable, and have true rollout potential
  • Managing increasingly complex mail matrices and the growing list of vendors that comes with a scaled program
  • Keeping to schedules and timeline management
  • Providing continued insights to improve attribution, analytics, and reporting
  • Exploring new sources of data and analytics
  • Staying on top of new technologies such as programmatic mailings and voice activated CTA’s